Contact information

CONTACT INFORMATION

Last updated: 12 August 2026

At Kollburm, we are committed to providing clear and accessible customer support. If you have any questions about your order, delivery, returns, refunds or our products, please contact us using the details below.

CUSTOMER SUPPORT

Kollburm
Website: Kollburm.store
Email: help@Kollburm.store

Our customer support team can assist with:

Order enquiries;
Shipping and delivery;
Order tracking;
Returns and refunds;
Faulty, damaged or incorrect items;
Product information; and
General customer service enquiries.

CONTACTING US ABOUT AN ORDER

When contacting us regarding an existing order, please include:

Your full name;
Your order number;
The email address used to place the order; and
A brief description of your enquiry.

This information will help us identify your order and respond efficiently.

RETURNS

If you wish to return an item, please contact us at:

help@Kollburm.store

Please do not send a return until you have reviewed our Return & Refund Policy and received the relevant return instructions where required.

BUSINESS INFORMATION

Trading name: Kollburm
Website: Kollburm.store
Customer Support Email: help@Kollburm.store
Country of operation: United Kingdom

Any legally required information relating to the legal entity operating Kollburm, including its registered or geographical business address, company registration details and VAT number where applicable, should be displayed on the Website as required by UK law.

COMPLAINTS

If you have a complaint regarding a product, order or service, please contact:

help@Kollburm.store

Please provide your order number and a clear description of the issue. We will aim to review your enquiry fairly and respond within a reasonable timeframe.

Making a complaint does not affect your statutory consumer rights.

CUSTOMER RIGHTS

Nothing in this Contact Information page or any other Kollburm policy is intended to exclude or restrict your statutory rights under applicable UK consumer law.